Frequently Asked Questions

Airfares published in our System

All airfares published in our System are updated frequently. There are always limited seats for most promotional airfares, therefore, we recommend booking your selected flights immediately to avoid disappointment.
Any pre-payment for a flight booking ?

No advance payment is required for booking. After flight confirmation, we will contact you to reconfirm your booking with all Tickets Sales Conditons and your final confirmation of acceptance before we process for payment arrangement.
Flight/Date Change

Most promotional airfares has restriction and fees for flight/date change. Please ensure the type of tickets & sales rule are suitable for your travel requirement.

No Show Charge


Most airlines will charge for no-show, therefore you should cancel your flight booking prior to flight departure with the airline concerned. Otherwise, you may loose your onward/return booking and your ticket may become invalid.
Cancellation & Refund



To apply for cancellation & refund of your ticket, you must first cancel your flights booking with airlines concerned or contact us before flight departure. There will be refund administration & service fee and partially used ticket is non-refundable.
Please note that some promotional fares tickets are not refundable.

E. & O.E.